»

Please be aware that some residents have reported receiving scam emails claiming to be about a 'Council Tax Refund'. A genuine notification will not ask you to click on a link within the email, and any email asking for personal details would come directly from a member of the Council Tax team with a welhat.gov.uk email address. 

Please do not click on a link within, or submit any personal details in response to, an email which you suspect may not be genuine. If you require further clarification about an email please contact the Council Tax office on 01707 357000 or c.tax@welhat.gov.uk. For more advice and information on fraudulent emails please visit the gov.uk website.

Discounts and exemptions

Includes information for carers, disabled people and those in the armed forces.


Discount for people with disabilities

You may be entitled to a reduction in your Council Tax if your home has been adapted for a disabled person who lives there.

All homes have been placed in one of eight Valuation Bands from A to H. If you are entitled to this reduction, your bill will be worked out on the band below the current band of the property. For example if your home is in Band D, your bill will be calculated using Band C. If your home is in Band A, your bill will be an amount equal to five ninths of Band D.

The band reduction will only apply if a person who is a qualifying individual lives in the property as their main home.  A qualifying individual is "a person who is substantially and permanently disabled (whether by illness, injury, congenital deformity or otherwise."

A qualifying individual can be anyone who lives in the property as their main home; they can be under the age of 18 years old.

The reduction is given if there is at least one of the following in the home:

  • A room mainly used for the care or therapy of the a disabled person. This room must not be a bathroom, kitchen or lavatory.
  • A second bathroom or kitchen that is there for meeting the needs of the disabled person.
  • A disabled person who uses a wheelchair indoors and there is sufficient floor space to allow for this.

You need to complete an  pdf icon Council Tax Disabled Discount Form [184KB] which is also available from the Council Tax office. A doctor or other medically qualified person must also sign a statement on the form in support of your claim. We will then contact you to arrange for a Council Tax inspector to visit your home to check whether you are entitled to the reduction. Once this has happened, we will let you know the decision within 14 working days.

If you are told you do not qualify and you disagree you should write to the Council Tax Unit giving reasons why you think our decision is unfair. The council then has two months to make a decision on your appeal. If this is not done or you are still unhappy, you can appeal to a Valuation Tribunal.

Your income level is not taken into account, although if you are in receipt of Council Tax Benefit, this will be adjusted following the reduction.

You will not need to reapply each year but we will ask for confirmation each year that circumstances have not changed.


Carers

If a carer is living in your home you may be entitled to a discount. Or if you have a carer who has left your home to care for another you may be exempt on your former home.  You need to complete a pdf icon Council Tax Discount Claim Form [120KB] which is also available from the Council Tax office.

If someone living in your home meets one of the following criteria the taxpayer may be entitled to a discount because carers are not always counted for Council Tax purposes:

Where the carer is an employee

The person who is providing the care or support must:

  • be providing care or support through a connection with the Crown, a charity, or a local authority
  • be employed for at least 24 hours a week
  • be paid no more than £44 per week
  • be resident where the care is given or in premises which have been provided for the better provision of care.

Where the carer is a friend or relative

The person who is providing the care or support must:

be providing care for a person, who is receiving one of the following state benefits

  • an attendance allowance
  • the highest or middle rate of the care component of a disability living allowance
  • the daily living component of the personal independence payment (PIP)at the standard or enhanced rate ( PIP is  replacing disability living allowance)
  • the appropriately increased rate of disablement pension
  • an increase in a constant attendance allowance

 

be resident in the same home as the person to whom care is being provided

be providing care for at least 35 hours per week on average

must not be living with the person receiving care as husband and wife or caring for their own child who is under the age of 18

Exemption for carers who leave home to provide care

If you have left your own home to provide care for someone else you may be entitled to exemption from Council Tax for your former home if the following conditions apply:

  • the property concerned must have been your main home and not be anyone else's main home;
  • you must be providing care or treatment for someone who needs it because of old age, physical or mental disability or, past or present: alcohol dependency, drug dependency or mental illness;
  • you must have moved home so that you can provide better care for the person you are caring for.

Your former home may still be exempt even if you have not moved into the home of the person for whom you are caring.

If you are caring for someone who's home is outside our area, we will probably have to agree with another local council that your main residence has now changed.

If you are a carer whose former home is outside Welwyn Hatfield you will need to contact the local council for the area in which it is located.


Single Person Discount

You are entitled to a 25 per cent discount or reduction if you are the only adult living at your property and you are responsible for paying the bill.

Council Tax is based on 50 per cent of the charge being for the property and 50 per cent for the occupants. Some people are not counted when calculating your Council Tax bill.

If there is only one person over 18 years of age living in the property, that person is responsible for paying the bill and will be entitled to a  single person discount.

If you would like to apply for a single person discount please download an pdf icon Application Form. [184KB]


People living in a hospital or care home

You are exempt from Council Tax if:

you now live in a hospital, care home or at a new address where care is provided, yet

  • you still own or pay rent for your former home, and
  • no one has lived in the property since you moved
  • your former home is exempt.

If you are the owner of one of the following types of property you will need to pay the Council Tax

  • NHS hospital
  • mental nursing home
  • military hospital
  • nursing home
  • residential care home
  • bail hostel
  • probation hostel
  • hostel where care and treatment is given*.

*In this case you must be providing care or treatment for someone who needs it because of old age, physical or mental disability or, past or present: alcohol dependency, drug dependency or mental illness.

Any residents who are receiving care and treatment will not be counted when calculating the number of adults living in it. This means you may be entitled to either 25 per cent or 50 per cent discount.

You need to complete an pdf icon Person in Hospital Form [181KB] or a pdf icon Persons in a Home Form [181KB] which are also available from the Council Tax office.


Young people and apprentices

 

You are considered to be a school leaver if you are under the age of 20 and have left school or college between 30 April and 1 November of the current year.

Please note that you will be treated as a school leaver for Council Tax purposes even if you do not enrol on a course.

Young Persons in training

  • You must be under the age of 25 and undergoing training funded by the Learning and Skills Council.

Apprentices can be considered to be an apprentice if:

  • you are employed for the purpose of learning a trade or profession
  • you are working towards an accredited NVQ qualification
  • you earn substantially less than the rate of pay a qualified person would receive
  • you earn no more than £195 per week

18 to 19 years olds for whom someone receives Child Benefit

Your parents or a guardian must be receiving Child Benefit for you. This may apply if you are between the ages of 18 and 19 and still at school or college.

You need to complete a pdf icon Council Tax Discount Claim Form [179KB] or a pdf icon Council Tax Apprentice Discount Form [176KB] which is also available from the Council Tax office.


Members of visiting armed forces

In order to qualify for the exemption you will need to send us a copy of the certificate issued to you by your government. A dependant must not be a British Citizen or permanent resident in the United Kingdom.

If you are sub-letting part of your home to a member of a visiting force they are not counted. Therefore, you may be entitled to a discount.

You need to complete a pdf icon Council Tax Discount Claim Form [67KB]  which is also available from the Council Tax office.


Persons who suffer from a severe mental impairment

If someone who lives with you suffers from a severe mental impairment they are not counted and the person who pays the Council Tax for your home may be entitled to a discount. Where anyone suffering from such impairment lives alone his or her home is exempt.

Also, if you are a student, who lives with an impaired person, or owns a property occupied only by an impaired person, the property is exempt.

Someone is considered to be suffering from a severe mental impairment if they are entitled to one of a number of specified state benefits, and they have a certificate from a doctor confirming their impairment.

These benefits are:

  • Incapacity Benefit (ICB) - This is short term ICB, long term ICB and long term ICB for widows and widowers
  • Employment Support Allowance - where it has replaced Incapacity Benefit (introduced 27th October 2008)
  • Attendance Allowance
  • Severe Disablement Allowance - may be included in Income Support
  • Disability Living Allowance Care Component at the middle or higher rate
  • The daily living component of the Personal Independence Payment (PIP) at the standard or enhanced rate ( PIP is  replacing disability living allowance)
  • Disablement Pension with an increase for constant attendance.
  • Disability Working Allowance - only if entitlement based on prior receipt of Incapacity Benefit or Severe Disablement Allowance or where the customer received a disability premium with their Income Support because of incapacity for work. Now being replaced by Disabled Persons Tax Credit.
  • Unemployment Supplement.
  • Unemployment Allowance payable under the Industrial Injuries or War Pensions schemes.
  • Constant Attendance Allowance payable under the Industrial Injuries or War Pensions schemes - this is an allowance paid as an increase in the rate of benefit. Can be identified from award letters. For instance a war pension breakdown.
  • Income Support, which includes Disability Premium because of incapacity to work. This can be identified from award letters or the rate of benefit in an order book.
  • Retirement Pension where the person concerned would have qualified for one of the above except that they are over pensionable age.
  • Partners Job Seekers Allowance where the person concerned is the partner of someone who receives Income Based Job Seekers Allowance and this includes a disability or higher pensioner premium because:

1. they are on long term Incapacity Benefit or,

2. were either getting long term Incapacity Benefit before they reached pensionable age and are still alive or are entitled to Attendance Allowance or Disability Living Allowance, but this is suspended as they are in hospital.

Someone moving into Welwyn Hatfield may already have a certificate from another council to prove that they suffer from a severe mental impairment. In these circumstances the person making a claim for exemption or a discount should just send Council Tax  a photocopy of this certificate.

You need to complete an pdf icon Council Tax Application for Discount Disregard for Severely Mentally Impaired People [184KB] which is also available from the Council Tax office.


Foreign diplomat

Your property will be exempt even if you are jointly liable to pay Council Tax with someone else who is a British Citizen.

However, you must not be a permanent resident in the United Kingdom (UK) and the property concerned must be your main home in the UK. There is no exemption if the property is your second home in the UK.

If you are sub-letting part of your home to a diplomat they are not counted for Council Tax purposes. Therefore, you may be entitled to a discount of 25 per cent.

When we process your claim we will contact the Foreign Office to confirm your or your tenant's diplomatic status.

You need to complete an pdf icon Council Tax Discount Claim Form [67KB] which is also available from the Council Tax office.


Members of International Headquarters and Defence Organisations

If you are a member or the dependant of a member of an International Headquarters and Defence Organisation you are not counted when we work out how many adults live in the property. This means that the person who pays the Council Tax may be entitled to a discount. We will check your status with the Foreign Office.

You need to complete an pdf icon Council Tax Discount Claim Form [67KB] which is also available from the Council Tax office.


People in detention

People who are being held in detention but who have not yet moved out permanently from their home are not counted for council tax purposes.

If you are not counted for Council Tax, but there is another adult over 18 living in your home they may be entitled to a discount on their Council Tax.

Those not counted include people who have been:

  • convicted
  • are on remand
  • held awaiting deportation
  • held under the Mental Health Act

It does not include periods where:

  • someone who is in police custody and is waiting to be remanded by a court
  • someone who is in prison for non-payment of their Council Tax or a fine.

If all of the people who were living in a property are detained as above, the property is exempt from Council Tax.

You need to complete an pdf icon Persons in Detention Form [195KB] which is also available from the Council Tax office.


Ministers of religious communities

If you are a Minister of Religion the owner of your home pays the Council Tax. This may be you if you are the owner.

A property that is unoccupied because it is being held for the future use of a Minister of Religion is exempt.

Members of a religious community are not counted if their main occupation is prayer, contemplation, education or the relief of suffering.

You need to complete an pdf icon Council Tax Discount Claim Form [66KB] which is also available from the Council Tax office.


Residents of night shelters

Anyone who lives in a night shelter is not counted for Council Tax purposes.

A night shelter is accommodation that:

  • is provided for people of no fixed abode or settled way of life
  • who only have a licence to live in it
  • is not self-contained.

This means that the owner may be entitled to a 50 per cent discount.

You need to complete an pdf icon Council Tax Discount Claim Form [67KB] which is also available from the Council Tax office.


Second Adult Rebate

Second Adult rebate can be claimed by a person who is liable for council tax and where there are other family members (but not partners or spouses) living in the property who are over the age of 18 and on a low income.

Examples of this may include

  • a single parent who loses their sole resident discount when their child turns 18 and starts work;
  • a single person who has an older person living with them who is on a low income.

For more information on the Second Adult Rebate please see the Housing Benefits section.

Powered by GOSS iCM