Customer Satisfaction Survey 2006-07

The survey asked residents for their opinion of the Council and the services we provide. This was done through the use of a postal questionnaire to which approximately 1,150 local households responded in late 2006.

It reported that your perceptions of how we deal with vandalism, graffiti, street litter and household waste collection have improved since the last survey was completed in 2003-04.

It also reported that the local issues you want us to continue to focus on include:

Tackling levels of crime and anti-social behaviour with our partners;

Providing more activities for teenagers with our partners;

Extending local recycling facilities;

Keeping you informed about the Council and its services;

Dealing with complaints more efficiently; and

Promoting public participation and your influence upon local decision making.

These findings will be fed into our corporate targets which support our 5 Promises in 2008-09.

A short summary document of the survey results is available for viewing and downloading here.

Ipos-MORI User Satisfaction Report 2006-07

This page was last updated on 7 November 2008