If you notice someone sleeping rough around the borough, please do one of the following:
call us on 01707 357 613 (during office hours) or 0800 111 4484 (outside office hours).
What we do
When we receive a report of a person sleeping rough we go out within one working day to see how we can help, leaving our contact details if no-one is there. Even if you don't see someone but there is evidence of rough sleeping, please report this to us. We can arrange for sites to be cleared if a rough sleeper has moved on and will always leave a written notice at sites before clearing them.
We would advise you not to approach a rough sleeper directly. Please try to provide us with the following details:
- Age (approximate)
- Where they have been rough sleeping.
- How regularly they are in this location.
- Any contact details of the person.