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Assisted collections

If you have difficulty placing your refuse or recycling boxes on the boundary please contact us.

Under certain circumstances we can arrange for a manager to visit you. Your needs will be assessed and if necessary we can offer you an assisted collection from a point agreeable to both parties. Please note, assistant collections will not be offered if someone else living in the household is able to place the rubbish on the boundary.

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To be eligible for the assisted list you must have a long-term medical condition or something that prevents you from carrying your rubbish or recycling to the boundary yourself, including:

  • a disability;
  • heart condition; 
  • impaired walking (for example, requiring a stick or frame);
  • severe asthma;
  • elderly and living alone; or,
  • elderly couple who both suffer from one of the above conditions.

This page was last updated on 24/12/2009