• Rubbish, waste and recycling
  • Refuse and recycling collections
  • Collection days
  • Wheelie bins
  • Weekly sack collections
  • Missed bins
  • A-Z of Rubbish
  • Frequently Asked Questions
  • Bulky waste collections
  • Clinical waste
  • Recycling centres
  • Minimising waste
  • Trade waste
  • Real nappies
  • Assisted collections
  • Battery recycling
  • Waste awareness and education
• Rubbish that's a risk to health
• Drains and Sewers
• Pest Control
• Streetscene
• Landscape and Countryside
• Climate Change
• Dog warden service
• Community Development Team
• Unauthorised encampments
• Private water supplies
• Noise
• Bonfires and smoke

Assisted collections

Under certain circumstances we can arrange for a manager to visit you. Your needs will be assessed and if necessary we can offer you an assisted collection from a point agreeable to both parties. Please note, assistant collections will not be offered if someone else living in the household is able to place your waste on the boundary.

To be eligible for the assisted list you must have a long-term medical condition or something that prevents you from moving your bins to the boundary yourself, including:

• a disability;
• heart condition; 
• impaired walking (for example, requiring a stick or frame);
• severe asthma;
• elderly and living alone; or,
• elderly couple who both suffer from one of the above conditions.

Please call the council on 01707 357000 to apply for assisted collections.