• Rubbish, waste and recycling
• Rubbish that's a risk to health
• Drains and Sewers
• Streetscene
• Landscape and Countryside
• Dog warden service
• Community Development Team
• Unauthorised encampments
• Private water supplies
• Noise
• Bonfires and smoke
• Pest Control Treatments for Domestic Properties
• Air Quality and Public Health
• Contaminated land

Noise

We are part of the Operation Reprise out of hours noise service. This is a joint agency approach to deal with noise at night.

The council can deal with noise disturbance from all types of sources.

Extended noise nuisance service: 15-29th May 2013 10pm to 3am.

This can include:

• Noisy parties
• Loud TVs and stereos
• Pubs and clubs
• Construction and demolition work
• Noisy animals
• Fans and compressors
• Warehouses and factories
• Car and house alarms
• Noisy neighbours
• Open air events
• Places of worship
• Industrial processes
• Air conditioning units

We cannot deal with:

• Road, air and rail traffic
• Noise caused by normal living
• Noise caused by lack of sound insulation in a property.
• People in the street

For information regarding our out of hours noise service:

Every Friday and Saturday night an Environmental Health Officer from Welwyn Hatfield Borough Council will team up with the street wardens to cover the district of Welwyn and Hatfield. The team will be available between 10pm and 3am.

Please ring 101 and this will connect you to the non emergency police call centre and they will arrange for an Environmental Health Officer accompanied by the street wardens to visit as soon as they can. You can also ring 0800 111 4484 this will connect you to the councils out of hours general complaints contact centre and they will also pass the details on to an Environmental Health Officer. We do need to witness the noise as it affects you and your family so an officer will contact you and a visit made to your property.

For specific information regarding:

•  Domestic noise [39KB] 
•  Commercial noise [48KB] 
•  Alarm Key holder registration scheme [117KB]

Further advice:

• Are you having problems with your neighbours
•  Noise leaflet [642KB]

If you are disturbed by noise please contact Environmental Health.

Noise monitoring equipment

Part of our investigation process may involve installing noise monitoring equipment in your property. The following video provides a guide to its operation: