The council has powers to deal with noise that causes distress (Statutory Noise Nuisance) - this is noise that significantly interferes with the enjoyment of your home. It has to be unreasonable and persistent. There is no set level of noise that is considered to be a statutory noise nuisance.
We are part of the Operation Reprise out of hours noise service. This is a joint agency approach to deal with noise at night.
The council can deal with noise disturbance from all types of sources.
This can include:
We cannot deal with:
For information regarding our out of hours noise service:
Every Friday and Saturday night an Environmental Health Officer from Welwyn Hatfield Borough Council will team up with the street wardens to cover the district of Welwyn and Hatfield. The team will be available between 10pm and 3am.
Please ring 101 and this will connect you to the non emergency police call centre and they will arrange for an Environmental Health Officer accompanied by the street wardens to visit as soon as they can. You can also ring 0800 111 4484 this will connect you to the councils out of hours general complaints contact centre and they will also pass the details on to an Environmental Health Officer. We do need to witness the noise as it affects you and your family so an officer will contact you and a visit made to your property.
For specific information regarding:
If you are disturbed by noise please contact Environmental Health.
Noise monitoring equipment
Part of our investigation process may involve installing noise monitoring equipment in your property. The following video provides a guide to its operation:
This page was last updated on 22/05/2013