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07/12/12 Future investment at Campus West

The proposals, which will be a significant investment in the development of new services at Campus West, Welwyn Garden City, were considered by the council's Cabinet at its meeting on 4 December.

These improvements will complement the existing services, such as RollerCity and the Hawthorne Theatre, which are already established and successful businesses.

These proposals follow on from the findings of the last Campus West Customer Satisfaction Survey conducted in autumn 2011. Over 1,100 customers participated in this and shared their views on the many services offered at Campus West. They also follow on from the findings of three much smaller focus groups (comprising 25 customers, non-customers and staff) held in September 2012, as part of the most recent research in the development of new services.

Detailed architectural designs and specifications will be commissioned and completed over the next few months, ahead of the first release of funding which is anticipated in April 2013. Assuming there is a positive outcome from this design work, it is envisaged that it will take up to two years to complete the redevelopment of parts of the building to deliver these new facilities. It is intended that the building, and all of its existing services, will remain open to the public over this time.

Commenting on the proposals, Executive Member for Policy and Culture Councillor Tony Kingsbury said: "Campus West is central to our leisure provision in the borough, and it's only right that we invest in new services there when we have a proven business case for it. It's a well-regarded facility with a loyal customer base, and we want to both improve the services to them and encourage new people to visit in the future."

Councillor Alan Franey, Deputy Leader and Executive Member for Resources, commented: "The aim of this project is not only to improve the local leisure facilities for residents, but also to increase the number of visitors and generate more income, so that over time we can reduce the level of council subsidy provided for Campus West."

There will be an emphasis on minimising disruption to all visitors and users of the building. Allowing for planning consent, and for arranging and commissioning construction work, it is likely that the first phase of work will begin from next autumn onwards.

Councillor Kingsbury added: "The Campus West building celebrates its 40^th birthday in December 2013. We'd like to mark this by investing in its services and making it a family entertainment centre of choice for many people who live in the borough and beyond."