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This page summarises how to take part in the alternate refuse and recycling service that takes place from your home.
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Find out what day your waste collections take place and view your collection calendar card.
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Homes receiving the wheelie bin service will have three bins in total. A black wheelie bin for rubbish, a brown bin for composting, and a black wheelie bin with a blue lid for recycling. The recycling bin will contain an inner recycling box which fits inside the top of the bin.
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Some properties remain on a weekly sack collection, because they genuinely cannot accommodate wheelie bins. These homes will continue to receive the box service for recycling collections. Most flats will also continue to receive a weekly collection.
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A bin is classed as missed if it was available on the boundary at the time the collection took place and was presented according to our guidelines.
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This A-Z page details what materials should go in which bin.
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To learn more about the refuse and recycling collection service, view our frequently asked questions.
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If you have household items that are too bulky for the normal rubbish collections, we offer a separate bulky household waste collection service which is operated on our behalf by Serco.
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Clinical waste is any waste which poses a threat of infection to humans.
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The council provides recycling centres across the borough where residents can recycle a range of materials. Household Waste Recycling Centres (HWRC) are provided by Hertfordshire County Council for residents to recycle even more.
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Taking responsibility for our waste involves more than just recycling. Waste reduction and re-use are environmentally the best way of dealing with waste.
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Private arrangements must be made for the disposal of trade waste via either a suitably licensed facility or, alternatively, a designated and licensed waste disposal contractor. This is a service that will have to be paid for.
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Using real nappies reduces waste, but will also save you money. Because of the environmental benefits, the council will give parents who use real nappies £50 towards the cost of nappies.
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If you have difficulty placing your wheelie bins on the boundary please contact us.
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You can now recycle your batteries in more places, more conveniently!
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To help improve Waste Awareness within the local community, the council's Waste and Recycling Officer is available to speak to interested groups about waste and recycling.
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The refuse and recycling service will run one day late following the Bank Holiday on 27 May.