• Rubbish, waste and recycling
  • Rubbish collections
  • Brown bin collections
  • Recycling collections
  • Collection Days
  • Bulky waste collections
  • Clinical waste
  • Recycling centres
  • Minimising waste
  • Waste awareness and education
  • Trade waste
  • Real nappies
  • Missed bins
  • Assisted collections
  • Battery recycling
• Streetscene
• Landscape and Countryside
• Neighbourhood issues
• Climate Change
• Private water supplies

Bulky waste collections

If you have household items that are too bulky for the normal rubbish collections, we offer a separate bulky household waste collection service.

We provide two types of bulky household waste collection:

• ordinary bulky collection
• bulky electrical collection, for Waste Electronic and Electrical Equipment (WEEE).       

What will we collect?

As a rule, we will remove household items that you would normally take with you when you move house, such as:

What we cannot collect:

We are unable to collect building and construction waste such as, rubble, soils, bricks,concrete, coal bunkers, asbestos, greenhouses, garden sheds, fencing, posts and pallets, boilers, tanks, radiators, storage heaters, windows, window frames, doors, roofing or guttering materials, bathroom suites, kitchen units, tiles, tyres.

We do not offer house clearance services. Please contact us if you have any further questions.

The service

• Ordinary bulky waste is usually collected on a Wednesday.
• Bulky electrical waste is usually collected on a Thursday.

Please include your telephone number on the booking form and we will contact you to tell you when your items will be collected.

Items must be left outside your property on the scheduled day, in an accessible position (unless you have paid an additional fee to have the items removed from indoors).    

How much will it cost?

* Concessionary fees are available to people who receive state pension or benefits.

Please note that refunds are not available if you cancel the collection.    

These charges are in effect from 1 April 2010 and will be subject to review.

How and where to pay for bulky waste collections

Over the phone	Please call the contact centre
Online	Request and pay for a collection via our online payment system - ordinary bulky collection only
By post	Print off and complete the bulky collection form [29KB] or  bulky electrical collection [29KB] booking form.  Send it to the address at the top of the form, along with a cheque or postal order.
In person	Print off and complete the bulky collection form [29KB] or bulky electrical collection [29KB] booking form, and take it to the Council Offices at Campus West Welwyn Garden City, Hatfield Swim Centre, or Hatfield Leisure Centre Travellers Lane, where you can pay by cash, cheque or postal order.

Alternative methods of disposal

If you are buying new electrical items, speak to the retailer to find out about their take-back scheme to recycle old items.

Household Waste Recycling Sites are located around Hertfordshire.  See the WasteAware website website for details on what can be accepted. Electrical waste such as fridges are accepted here free of charge for recycling. 

If you have large amounts of waste, particularly building and construction waste, you can hire a skip via a private waste company, or purchase a 'Skip Bag' from DIY shops. You will need to make arrangements with a private waste management company to have them collected.

Remember fly-tipping is illegal and dumped waste poses a real hazard to others and the environment. Efforts will be made to prosecute those responsible.