Welcome to the Housing and Communities Team!

I think it's fair to say that there is never a dull moment in the Housing and Communities Team!  There are nearly 200 of us and we deliver a really wide range of services to the residents of Welwyn Hatfield.

Our services are all about providing good housing and safe, well managed neighbourhoods and helping to build a strong and engaged local community.

The Housing and Communities Team includes three main areas of work.  These are:

·        Community and Housing Strategy

·        Housing Operations

·        Property Service (Housing)

We manage more than 10,000 homes, which include leasehold properties and sheltered housing.  We also deliver a huge range of community activities, designed to get everyone involved and help people enjoy a healthier lifestyle.

This is a really exciting time for our teams. As well as working hard to support our most vulnerable (including homeless) customers, we have started building new homes for rent and we looking at ways to provide more types of housing so that more local people can benefit.

We can't deliver this all on our own and so a big part of our work is working in partnership with other organisations.  I think we have a great reputation with our partners and I am proud of what we achieve.

I hope you enjoy working at our council and I look forward to meeting you soon.


Simone Chinman Russell

Corporate Director, Housing and Communities