Households in Welwyn Hatfield will receive important registration information as part of the Borough Council's annual canvass

Local residents need to make sure their electoral registration details are up to date.

Households in Welwyn Hatfield will receive a canvass letter asking them to check whether the information that appears on the electoral register for those living at their address is correct.

The aim of the letter is to ensure that the electoral register is up to date, to remove electors who are no longer resident, and to identify any residents who are not registered so they can be encouraged to do so. If there are any changes to be made, households are encouraged to respond online. Eligible residents on the electoral register would then be able take part in future elections.

Elections are due to take place in Welwyn Hatfield in May 2021, and this is an important opportunity for residents to make sure they can take part.

Canvassing of households this year has changed. In July 2020 the Welwyn Hatfield register of electors was matched with records held with the Department of Works and Pensions (DWP).  Households will receive different types of letters depending on information matched with the DWP and records we hold.

If the letter you receive (with the reference CCA-E in the bottom right hand corner) has the correct information and includes everyone eligible to register to vote, you do not need to respond.

If you receive a canvass letter with incorrect information, it may mean wrong people are registered at your address, or eligible people are not included, and you must respond (preferably online) with the correct information as soon as possible.  The household letter will explain what to do and provides phone numbers and security codes.

Update your details on electoral register

It is particularly important that anyone who has recently moved looks out for the form.

New people will not automatically appear on the register as they are required to register individually at Register to Vote - Government Website.  

You can contact the Electoral Services team by telephone on 01707 357300 or by email to with any queries about the registration process.