Community Bus Service Consultation

Section One: Community bus service for the Jimmy Macs Activity Centre

If we continued to provide this service directly, we would need to subsidise each user by around £20 for each return trip.

Instead, we are proposing to work in partnership with Hertfordshire County Council (HCC) who would deliver it as part of their county wide Dial-a-ride membership scheme.

People would continue to use the buses as they do now to attend the Jimmy Macs Activity Centre.

The fares would be higher for people using the service. Examples of how the changes might affect them are shown below.

Description of service

Current service provided by WHBC 

Proposed service provided by HCC (Dial-a-ride)

Days provided

 

Tuesday to Friday

 

Monday to Friday

Timings

Drop off around 10.00

Pick-up around 13.30

Drop off around 10.00

Pick up around 13.30

Exact times to be confirmed

Member criteria

60 years plus or have a disability.

75 years plus or registered with a permanent disability.

NOTE: any existing service users under the age of 75 would be protected and could continue to use the service under HCC.

Bus fares for a return trip

Registration is free

£3.00 for a return trip.

Dial-a-ride membership is free

£2.10 first mile, plus 50p per additional mile. This is per single trip.

Example costs for a return trip:

Living within 1 mile £4.20

Living 3 miles away £6.20

Living 5 miles away £8.20

 

More information about the proposals

Why are we proposing changes to the Jimmy Macs Activity Centre bus service?

If we continued to provide this service directly, we would need to subsidise each user by around £20 for each return trip

We would also need to buy two new buses. This would cost £160,000 for diesel buses or £240,000 for electric buses, and they would need to be replaced after 12 years.

We need to find a way of making sure people can still get to the Jimmy Macs Activity Centre in a way that offers better value for money for the council and/or the people using the service.

 

Is this just about saving money?

No. Any savings would be used to reinvest in other council services, including improving council tenant homes and providing support to community and voluntary organisations

 

What is happening?

We are proposing to change the provider of this service. We would work in partnership with Hertfordshire County Council (HCC) who would deliver the service as part of their county wide Dial-a-Ride membership scheme.

Residents would continue to use a bus as they do now to attend the Jimmy Macs Activity Centre. 

 

Why are you proposing to do it this way?

A partnership with HCC is the best way of keeping a guaranteed transport service for the lunch club.

There would be a formal agreement between us and HCC for two buses running every weekday, every week. We would provide a grant to HCC for providing this service. For next year this would be £42,000. This agreement would be reviewed each year.

We think this option makes the best use of increasingly limited resources. The two buses that HCC will provide are used for school transport in the morning and later afternoon. The proposal means they would be used in the middle of the day when they are not usually in use. 

Take part in the community bus consultation

Give us your feedback on the proposal using the online survey.

Complete the online consultation survey