The situation is fast-moving; please make sure you check this page regularly for the latest updates about council services in Welwyn Hatfield.

Please visit the government website for the latest information.

If you think you have symptoms, visit www.111.nhs.uk to check what action you should take.

Hertfordshire County Council has also compiled a set of useful links from trusted sources. This page includes information on how to avoid catching and spreading COVID-19.

If you are self-isolating and need support with everyday essentials like shopping or picking up prescriptions, call HertsHelp on 0300 123 4044.

Service updates


Updates about changes to rubbish and recycling collections.
Updates about changes to planning and building service due to Coronavirus (COVID-19).
Updates about changes to the benefits and council tax service.
Updates about changes to parking services.
Updates about changes to housing services and information for tenants in relation to COVID-19 (coronavirus).
Updates about changes to cemeteries and funerals in response to COVID-19 (Coronavirus).
Updates about changes to our leisure and museum facilities.
Updates about changes to our various community services and grants as a result of COVID-19 (coronavirus).
Updates about changes to council meetings and councillor surgeries.
Updates about changes to our noise, pests and pollution services.
Updates about changes to our food safety services.
Updates about changes to the operation of our council offices.
How we are working with local, regional and national partners.