More information about food waste caddys.

I don't have a small kitchen caddy; will you provide me with one?

We won't be providing kitchen caddies. If you don't have one, they , are widely available to purchase.


What can I line my kitchen caddy with?

Please line it with newspaper, food caddy liners, or reuse a plastic bag, such as bags from bread, salad or cereal. These are removed from the food waste during the recycling process. The only thing you can't use is black bags.


I live in a flat; will I receive a caddy?

If you live in a flat you won't receive a new caddy at this time. We are hoping to introduce food waste collections to some flats in the future.


Do I need to use this service if I compost my food waste at home?

Whilst you can compost at home, a significant amount of food waste, including items such as meat, fish and dairy, should not be composted at home.


I have already subscribed to the garden waste service; can I continue to put my food in the brown bin?

We encourage you to use your new caddy for your food waste. This will also mean you have more space in your brown bin for your garden waste.


Can I receive an assisted collection for my separate food waste?

Yes. If you already receive an assisted collection, this service will be extended for your separate food waste collection.


The caddy is not big enough for all the food waste we produce; what should I do?

The caddy has a capacity of 23L and can fit 4-5 bags of food waste per week. This bin will also be emptied weekly.

If you find that you are producing more food waste than can fit into your weekly food waste collection, please follow us @HertsWasteAware for hints and tips.


I am worried about odour and pests. How can I keep my caddy clean?

All food waste must be in your green caddy with the lid closed. The lid is lockable, so you don't need to worry about spillages or attracting pests.

We also recommend that food is wrapped as per the guidance above. You may also want to wash your caddy from time to time to minimise odour and recommend that you regularly move the contents from your kitchen caddy into the larger 23l caddy on a regular basis.


What do I do if my caddy isn't collected?

We will be starting collections from Monday 2 November. If your food waste caddy is missed, please inform us as soon as possible. Report a missed bin.


Will there be a charge for food waste collection?

No, there will be no charge to residents.


If food waste and general waste collection is free, why do I have to pay for garden waste?

Local councils are able to charge for the collection of garden waste. The charge offsets some of the costs in delivering this service for residents.