Information Request policy

Wherever possible, the Council will provide information free of charge.  However, charges may be levied for certain information. Where this is the case, the applicable charge will be listed and will be payable prior to the information being supplied.

A fees notice will be sent to the applicant which must be paid within three months.  If the fee is not paid within this time limit, it will be assumed that the applicant no longer wants the information, and the request will be cancelled.

The Council will advise the applicant as soon as possible if their request for information exceeds the maximum fee limit as defined by Section 12 of the Freedom of Information Act 2000.  In these circumstances, the applicant will be offered the opportunity to either amend their request so that as much of the information that they had originally requested can be provided within the fees limit or pay the full cost over the maximum stipulated where this is practical and manageable.  In all cases, the Council will consult with the applicant to provide as much information within a reasonable cost.