14 - Confidentiality
14.1 Where a complainant requests that we keep their identity confidential it may impact on our ability to take action. Only in the most serious cases can we take action without informing the perpetrator of the details of the report against them. Often the nature of the report, especially if it is personal ASB, will make clear to them who made the complaint. We will discuss with complainants how we can support them if fearful of repercussion.
14.2 Anonymous reports are often difficult to deal with, especially when information provided is limited. We will assess how serious the report is before we decide whether we can investigate it. This may include speaking to partners, such as the Police, to establish whether they have further information that we can act upon.