The Test and Trace Support Payment Scheme now offers a £500 payment to parents and guardians who are not legally required to self-isolate, but who need to take time off work to look after a child or young person who is self-isolating.

Essential criteria

  • To be eligible for this payment you must meet all of the following criteria:
  • You are a a parent and guardian who needs to take time off work to look after a child or young person in the same household who is self-isolating.
  • You are employed or self-employed.
  • You cannot work from home while undertaking caring responsibilities and will lose income as a result.
  • You will suffer exceptional financial hardship as you are unable to work whilst looking after a child or young person who is self-isolating, and have a limited income.
  • Your child or young person:

- Is aged 15 or under (or 25 or under with an Education, Health and Care Plan (EHC)) and normally attends an education or childcare setting

- Has been told to self-isolate by NHS Test and Trace or by their education or childcare setting because they have been identified as a close contact of someone who has tested positive for COVID-19.

Information we need from you

Please ensure that you have the below information available before starting the application:

• National Insurance number

• Your 8-digit test and trace ID number

• Your most recent bank statement, proof of self-employment or wage slips.

Please email isolatesupport@welhat.gov.uk, should you require any additional information.

You can apply for a period of up to 42 days after the period of self-isolation has ended. Applications cannot be accepted after this point.

If you think you are eligible click on the link below to apply.

Start application