Who can access temporary accommodation
How temporary accommodation is allocated
We follow the government homlessness code of guidance for local authorities to make sure we provide suitable accommodation.
We have a limited amount of temporary accommodation and sometimes the demand for this is very high.
We will always try to put you in accommodation which is suitable for you.
Sometimes the only accommodation available may be outside of Welwyn Hatfield Borough or in a room in a hotel.
We realise that this is not ideal and will only use this accommodation if there are no other alternatives.
At all times we will discuss what your needs are and what accommodation is available with you.
We will only keep families in hotel accommodation for as short a period as possible.
You can find out more in our temporary accommodation placement policy.