COVID-19 (Coronavirus) - Council offices

Our council offices are now closed to the public unless by appointment, until further notice as a result of COVID-19 (coronavirus).

find out about changes

During these very difficult times, people can be affected in different ways.  Please remember to be kind and courteous to others.  We will always do our very best to help you.

If you have a general enquiry:

Our telephone lines are available during office opening hours, however we can be contacted on 0800 111 4484 out of office hours in emergency situations.

Our office address and opening hours
Our main Campus East office is based in Welwyn Garden City.
Make a complaint
We're committed to always providing a high quality service which meets the needs of our customers and appreciate that customers may occasionally have cause to complain.
What's classed as an emergency?
Contact us on 0800 111 4484 in emergency situations.
Make a compliment or comment
If you think we've done something right it's nice to hear and all of your feedback is valued.
Services that we provide
Find out which services we are responsible for, and what Hertfordshire County Council provide.
Council services contact list
  1. Benefits
  2. Campus West
  3. Cemetery and Funeral services
  4. Contact Centre
Accessibility