Office address and opening hours

Main office address and opening hours

Our main Campus East office is based in Welwyn Garden City.

To contact us please email or call 01707 357 000. 

Our reception kiosk is closed for payment. You can still pay via phone, online, or at a bank. For more details visit our payment area.


Pre-book your council appointment

If you would like to come into the council office to speak to an officer you should pre-book an appointment.

Email us at or call us on 01707 357 000 to book an appointment.



Welwyn Hatfield Borough Council Offices
The Campus
Welwyn Garden City

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Opening hours

Please note that the council tax and benefits telephone lines are open from 9am-5pm only.

Day Opening hours
Monday 8.45am - 5:15pm
Tuesday 8.45am - 5:15pm
Wednesday 8.45am - 5:15pm
Thursday 8.45am - 5:15pm
Friday 8.45am - 4.45pm
Saturday closed
Sunday closed



Our offices do not have a visitor car park but town centre car parks are available nearby. Please see our car parks section.