Emergency out of hours contact

Contact us out of hours in an emergency

Contact us on 0800 111 4484 in emergency situations.

We respond to emergency situations 24 hours a day, 365 days a year.

To report emergency repairs between 5.15pm and 8.45am also call us on 0800 111 4484.

Emergency situations to contact us out of hours might include:

  • emergency repairs for tenants and leaseholders
  • homelessness call outs
  • Lifeline alarm calls
  • other borough emergencies needing the involvement of the Emergency Planning team.