You must notify us if you move or your circumstances change.

A change of circumstances (for the purposes of council tax) is considered as:

  • someone moving in or out of your property meaning that your entitlement or discount has changed,
  • being entitled to a discount or exemption, or your entitlement has come to an end, for other reasons.

If you are unsure whether you need to tell us about your change of circumstances then please contact us at or take a look at the discounts and exemptions area of our website.


Contacting us about someone else's account

In order for the council to discuss a council tax account with a person acting on someone else's behalf, we must have either written authority from the account holder to do so.

If someone calls or visits the council on someone else's behalf, the account holder must be present to supply verbal consent.  

We have a duty to protect personal information that we hold which is governed by the Data Protection Act 2018, please visit our data protection page for more information.