Make an arrangement to pay Council Tax
If you are having financial difficulties and cannot afford to pay your Council Tax, you should ask for a new payment arrangement.
You should do this as soon as possible.
You can use the online self-service portal to arrange to pay by 12, rather than 10, direct debit installments over the year.
You will need your Council Tax account number and bank details to do this.
Access the self-service portal*
*Once logged in go to 'Your Council Tax' and choose the 'Pay by Direct Debit' option.
Your application may be rejected if:
- you offer to pay less than £12 a month (depending on the amount you owe)
- your arrangement does not clear by the end of the current financial year (March 31)
If you prefer to pay another way you can find information at pay your council tax.
You can get independent advice and support if you are having financial difficulties by calling Citizens Advice on 0800 144 8848.
What happens after you apply
We will review your application and decide whether you are eligible.
We will tell you if your application has been accepted or rejected.