Pay your council Tax

Direct Debit guarantee

All the standard Direct Debit safeguards and guarantees are offered by banks and building societies that accept instruction to pay Direct Debits.

If there are any changes to the amount, date, or frequency of your Direct Debit we will let you know 10 working days before, or as agreed with you.

If you ask us to collect a payment, the amount and date will be confirmed time of the request.

If an error is made in the payment of your Direct Debit by us or your bank or building society, you are entitled to a full refund of the amount paid.

If you get a refund you are not entitled to, you must pay it back when we tell you.

You can cancel a Direct Debit at any time by telling your bank or building society. They may ask you to confirm this in writing and should also send this to us.