Report a change of address (Council Tax)

If you have moved home you must to tell us as soon as possible.

You must tell us if you:

pay Council Tax and have moved into the Borough of Welwyn Hatfield
are moving in to the Borough of Welwyn Hatfield
pay Council Tax and are moving out of the Borough of Welwyn Hatfield

You can tell us about this using the link to our self-service portal below.

Contacting us about someone else's account

If you are contacting us for someone else, we must have written consent from the account holder before we can talk to you.

If you call us or visit our office on someone else's behalf, the account holder must be there to give their consent.

We have a duty to protect any personal information that we hold. This is governed by the Data Protection Act 2018. Visit our data protection page for more information.

Council Tax, Housing Benefits and Business Rates self-service portal

The online self-service portal gives you access to your Council Tax, Housing Benefits and Business Rates details.