Taxi passengers with disabilities
Designated taxi drivers have a legal responsibility to make their services accessible to passengers with disabilities. This is explained in section 165 of the Equality Act 2010.
Duty of designated taxi drivers to make their service accessible
carry the passenger whilst in the wheelchair
not charge extra for doing this
if the person chooses to sit in a passenger seat, carry the wheelchair
take reasonable steps to ensure the passenger is safe and comfortable
- give the passenger reasonable mobility assistance if required
It is an offence if the driver does not do this and they can be fined up to £1,000.
Exemptions to making taxis accessible
There may be valid reasons for a driver not being able to provide this service:
- on medical grounds
- if the driver's physical conditions make it impossible or unreasonably difficult for them to comply
If this is the case we can issue an exemption certificate to the driver. There are currently 0 driver(s) in Welwyn Hatfield with an exemption(s).
Wheelchair accessible vehicles in Welwyn Hatfield
|Registration||Vehicle make||Vehicle model||Operator||Contact details||Licence type|
|VHZ 3326||Volkswagon Caddy||Maxi Life||Mr Ahmed||07490 967 047||Hackney Carriage|