Temporary Accommodation Pet Procedure

Dealing with cruelty and neglect

The owner has a duty of care to take responsibility for the health and welfare of their animal (including flea and worm treatment).

Where a member of staff witnesses cruelty or neglect they will report this to the RSPCA.

Where cruelty or neglect is reported to Housing Services by a third party they will also report this to the RSPCA making it clear that they have not witnessed this themselves.

The person reporting the cruelty or neglect will also be encouraged to report the matter directly to the RSPCA. The RSPCA will deal directly with the Police if they feel their involvement is needed.