Community buses

We work in partnership with Communities 1st to operate a subsidised mini-bus service for the use of our local community. 

The buses are equipped for people who find it difficult using public transport. All the buses have a tail-lift for wheelchairs and walking frames and the drivers are always happy to help people get on and off the bus.

You can call Communities 1st on 01727 649980 or email to make any bookings for transport.

For further information please visit the website Communities 1st bus scheme for Welwyn Hatfield borough


Community bus services 

The shopping bus

The door-to-door bus service to local supermarkets for older or disabled residents and those who have difficulty getting around.

Communities 1st run a regular shopping bus service for local residents to different supermarkets. The timetable can be found here.

When you use this service, Communities 1st will collect and return you direct to your own home. When you have finished shopping the drivers will help you along with your bags onto the bus. 

To book a place on the shopping bus you can call Communities 1st on 01727 649980 or email

Lunch Clubs

Similar to the Shopping Bus service, Communities 1st provide transport to lunch club at The Hive Community Centre, Hatfield provided by the Jimmy Macs Charity. A meal at the day centre is provided at a reasonable cost. 

To book a meal, contact the day centre. 

Once your meal is confirmed, book your bus by calling  Communities 1st on  01727 649980 or email


Communities 1st buses and drivers

Each vehicle is taxed, has a current MOT and is fully insured. 

All Communities 1st drivers carry official identification at all times, will have been assessed by Herts County Council and will have a Road Safety Certificate of Confidence.


Passenger behaviour

To help us deliver a safe and reliable service, we ask that all passengers:

  • be ready to travel and the collection times and locations agreed
  • wear a seatbelt
  • remain seated and do not engage in conversation with the driver whilst he/she is driving.

There is a strict no smoking policy on all of our vehicles.