Community buses

We operate a subsidised mini-bus service for the use of our local community. 

The buses are equipped for people who find it difficult using public transport. All our buses have a tail-lift for wheelchairs and walking frames and our drivers are always happy to help people get on and off the bus.

 

Community bus services 

The shopper hopper

Our door-to-door bus service to local supermarkets for older or disabled residents and those who have difficulty getting around.

We run a regular shopper hopper service for local residents to different supermarkets. When you use this service we will collect and return you direct to your own home. When you have finished shopping our drivers will help you along with your bags onto the bus. 

This service costs just £5 per person for a return journey. 

To book a place on the shopper hopper email us at bus@welhat.gov.uk or call 01707 357 793 or  01707 357 696.

Lunch Clubs

Similar to the Shopper Hopper, we provide transport to lunch club at The Hive Community Centre, Hatfield provided by the Jimmy Macs Charity. A meal at the day centre is provided at a reasonable cost. 

To book a meal, contact the day centre. 

Once your meal is confirmed, book your bus by emailing us at bus@welhat.gov.uk or calling 01707 357 793 or  01707 357 696.

 

Our buses and drivers

Each vehicle is taxed, has a current MOT and is fully insured.  Daily vehicle checks are carried out prior to leaving the compound.

In the unlikely event that the bus you have booked needs to be cancelled, we will contact you to let you know and explain why. 

All of our drivers carry official identification at all times, will have been assessed by Herts County Council and will have a Road Safety Certificate of Confidence.

Our drivers prioritise the safety of their passengers at all time, which includes safely securing wheelchairs and walking aids before a journey. 

 

Passenger behaviour

To help us deliver a safe and reliable service, we ask that all passengers:

  • be ready to travel and the collection times and locations agreed
  • wear a seatbelt
  • remain seated and do not engage in conversation with the driver whilst he/she is driving.

There is a strict no smoking policy on all of our vehicles.