Please be aware that some residents have reported receiving scam emails and texts claiming to be about a 'Refund'.

A genuine notification will not ask you to click on a link within the email or text and any email or text asking for personal details would come directly from a member of the Council Tax team with a email address.

Please do not click on a link within, or submit any personal details in response to, an email or text which you suspect may not be genuine.

If you require further clarification about an email or text please contact the Council Tax office on or 01707 357 000. For more advice and information on fraudulent emails please visit the GOV.UK website.