If you are concerned about someone over the age of 18 that you have seen sleeping rough in Welwyn Hatfield, you can report is to us using the StreetLink service.

The details you provide are sent to us or an outreach service for the area to help them find the individual and connect them to support.


If you think the person you are concerned about is under 18 please contact the police and do not use this service.

We ask you to provide the following information:

  1. A specific location for the rough sleeping site. You can do this by using a map to pinpoint the exact location and then providing a written description of the location.
  2. Details of the time that the rough sleeper has been seen at the location.
  3. Any information about the rough sleeper that will help find them (gender, approximate age, what the person looks like, what they are wearing).


You will receive details of the action we normally take and an update on what has happened as a result of your alert within 10 working days if you have requested it.

When we receive a report of a person sleeping rough we go out within one working day to see how we can help, leaving our contact details if no-one is there. Even if you don't see someone but there is evidence of rough sleeping, please report this to us. We can arrange for sites to be cleared if a rough sleeper has moved on and will always leave a written notice at sites before clearing them.

Report a rough sleeper*

*You will be redirected to the StreetLink website.