Community and stakeholder engagement strategy


Connect with our communities so they can help shape our services

  • Work towards a single system for collecting, storing and sharing the feedback we have about our services
  • Ensure we have a consistent approach to using our insight to shape services, connecting it more explicitly to our business planning process
  • Publish a consultation and engagement calendar so our staff and our communities are clear about when they can get involved
  • Work with partners to help increase people's digital skills and confidence, enabling them to engage in new ways