Apply for Housing Benefit
Apply for Housing Benefit and Council Tax Support
You must use this service to apply for Housing Benefit and Council Tax Support, unless you are claiming Income Support or Job Seekers Allowance.
We will usually pay benefit from the Monday after we receive your claim form.
In exceptional circumstances you can claim from an earlier date.
It is important that you make your claim as soon as you can, even if you do not have all the information we may ask for.
You can use the benefit calculator to check which benefits you can claim.
How to apply
You can make a claim for Housing Benefit and Council Tax Support online using the link below.
You can also continue with a claim you have already started using the link below.
Make a new benefit claim or continue with a claim you have started
You will also need to provide evidence to support your claim.
If you need help with applying
If you experience technical problems using the online form contact us.
If you need the application in an alternative format contact us at Welhat.Benefits@liberata.com or call 0333 034 3014.
If you are housebound and need help to fill in a claim form you should contact us at Welhat.Benefits@liberata.com or call 0333 034 3014 to arrange an appointment.
Tell us about any changes
You must tell us straight away if any information that is put on your claim form changes.
You will also need to inform the Department for Work and Pensions if your details change.
If you do not inform both areas you will have to pay back any extra benefit received after the change happened