We can install aids or adaptations in to a property if we receive a referral from an Occupational Therapist.

If you feel that there is an aid or adaptation that would make life in your home more comfortable, you can arrange for an Occupational Therapist to visit you at your home to assess your needs.

The Occupational Therapists are part of the Health and Community Services team at Hertfordshire County Council and they can be contacted by telephoning 0300 123 4042.

If the Occupational Therapist makes a referral to us for an aid or adaptation to be installed within your home, we will write to tell you.  We will tell you what work is to be done and approximately when we will be able to carry out the work.

Before any work can be carried out, one of our Maintenance Surveyors will need to visit your home to check if the suggested work is possible. 

Examples of an aid or adaptation include:

  • level entry showers
  • ramping
  • lever taps
  • conversions or extensions.

We can provide grab rails and extra banister rails free of charge to tenants that require them. To make a request for them items, please contact the Housing Maintenance Team.