Council housing maintenance
Installing aids and adaptations (including ramps)
If you are disabled or have mobility problems and are a Welwyn Hatfield Borough Council tenant, we can help with equipment and adaptations to your home to make it more suited to your needs. Examples of an aid or adaptation can include:
- ramps
- wet rooms
- widened doors
- stairlifts
All requests for aids and adaptations must be made to us via the Social Services team at Hertfordshire County Council. To arrange an assessment from Adult Services please call 0300 123 4042. Alternatively, to contact Children’s Services please call 01923 470 680.
If the Occupational Therapist makes a referral to us for an aid or adaptation to be installed within your home, we will write to tell you. We will tell you what work is to be done and approximately when we will be able to carry out the work.
View our aids and adaptations policy.
Grab rails and banister rails
If you would benefit from a grab rail or a banister rail in your home, or if you would like to discuss our aids and adaptations service contact the Housing Maintenance team on 0800 111 4484 or housingmaintenance@welhat.gov.uk.