Aids and adaptations policy


1.1 Welwyn Hatfield Borough Council (the council) is committed to providing a high quality aids and adaptations service that enables disabled council tenants to live safely and more independently within our homes.

1.2 The council will take all reasonable measures to provide a fair and accessible aids and adaptations service that makes best use of existing adapted properties and works closely with other external agencies.

1.3 The Aids and Adaptations Policy applies to disabled council tenants and/or their immediate family members living in properties owned by the council.