Aids and adaptations policy

Eligibility (medical needs only)

5.1 A person must be a Welwyn Hatfield Borough Council tenant, their partner or a member of their immediate family who is permanently resident in the household and has a physical impairment that is likely to last for at least 12 months, that substantially affects their ability to carry out normal day to day activities or access facilities in or around their home.

5.2 If a person does not live in a property owned by Welwyn Hatfield Borough Council and is not a council tenant, their initial enquiry should be directed to the Council’s Private Sector Housing Team who deal with adaptation referrals for owner occupiers, housing association and private landlord tenants.