Aids and adaptations policy

Prioritising and timescales for adaptations

14.1 Occupational Therapist reports are normally processed in chronological order. However we recognise that on occasions we will receive a request to fast track the adaptations for exceptional reasons. Where possible and appropriate we will fast track the works requested.

14.2 Minor adaptations have a target deadline of 25 working days (unless part of a major adaptations request, where they may be completed at the same time).

14.3 Major adaptations have a target deadline of 6 months from receipt of the OT Report Request, although we aim to complete 80% of major adaptations within 3 months.