Information for Council flat leaseholders
Building insurance for your leasehold flat
We arrange buildings insurance for your property which is paid for through your service charge.
The policy is renewed every year and you can view the summary of cover.
It is important you read your buildings insurance terrms and conditions, especially what isn't included (found on page 11).
This insurance does not cover the contents of your home. You need to arrange your own contents insurance.
Make a claim
The insurance cover is provided by Avid Insurance Services Ltd.
You should contact Questgates Ltd to make a claim. You can find their details in your buildings insurance policy.
Keeping your buildings insurance costs low
If more people make a claim on the buildings insurance the yearly cost of your inusurance may rise.
If you or your neighbour's property gets damaged you must act straight away to try and minimise the damage.
Water Leaks from washing machines
This is a common cause of insurance claims. It is important to get a plumber to install your washing machine correctly.
Prevent pipes from freezing by programming your central heating to come on regularly.
Report any missing roof tiles, blocked or overflowing guttering and drains to the Property Services Team.