Gaining Access Process

3.1    Understanding the legal framework and tenant rights is crucial when gaining access to social housing for safety checks or works. Landlords are legally required to ensure that their properties are safe for habitation, this includes regular safety and condition inspections and prompt resolution of identified issues. 

3.2    We will ensure our actions are proportionate to balance the safety of our tenants with their right to privacy and the peaceful enjoyment of their home. We will make reasonable enquiries to establish any extenuating circumstances or vulnerabilities. 

3.3    Aside from emergency situations and in accordance with the tenancy agreement, the Council will always seek a court order or injunction to authorise a forced entry in instances where we are being prevented from carrying out our statutory or regulatory responsibilities. Usually, it will be appropriate to charge the tenant for the cost of this action.  

3.4    Legal guidance was sought and this process is justified in ensuring compliance with the following: (see next page)