Gaining Access Process

The Approach to gaining access

4.1    In terms of the appropriate legal enforcement, these will be dictated by the purpose of the inspection and authority will be granted via a legal court process in the following ways: 

• Gas Servicing – we will use injunctions using the terms of the tenancy agreement.. 

• Electrical Installation Condition Report (EICR), Fire Safety inspections and other compliance work – we will use injunctions using the terms of the tenancy agreement. 

• Other access requirements – we will use any other option open to us such as demotion and possession of tenancy using the terms of the tenancy agreement.

4.2    Application to the courts must be demonstrably proportionate and evidence provided to prove the attempts made to gain access with the tenant, with consideration being given to the exceptional circumstances as laid out in 5.1.

4.3    The Neighbourhoods & Enforcement and / or Repairs teams will handle all no access cases, ensuring consistency and efficiency in the process. The teams will ensure regular data analysis to identify high-risk addresses and tenants with previous ‘no access’ issues and address pro-actively.

4.4    Data will also be used to plan work programs.