Independent living (housing with support)

Role of Independent Living Officers and Mobile Wardens

This page explains the roles of Independent Living Officers and Mobile Wardens in supported housing.

An Independent Living Officer:

  • can enable residents to live independently and help them access any extra support they need
  • has close contacts with health and support organisations to arrange help for residents
  • acts as a vital link between residents and their Neighbourhood Housing Officer (based at our council offices in Welwyn Garden City)
  • does not provide care or help with 'day to day' activities like shopping or housework.

A Mobile Warden:

  • provides cover for all supported homes when the Independent Living Officers are off duty
  • are available 24 hours a day, every day of the year through the emergency alarm system.