After anti-social behaviour is reported
We will work with other organisations including the police, housing associations and local groups to prevent anti-social behaviour and deal with its effects.
Working in partnership
We belong to the local Community Safety Partnership, which has been set up to focus on issues such as safety and secuirty, crime, vandalism and drug and alcohol abuse. We also work closely with the Street Wardens who have a key role in helping to prevent anti-social behaviour by working with people to improve safety in local neighbourhoods.
We know that it may be difficult for you to report an incident and, where required, give evidence. We will give you (and other witnesses) as much support and guidance as possible.
This may include:
• Ensuring you have a point of contact within the ASB team
• Agreeing a realistic action plan
• Offering mediation, if appropriate
• Conducting regular case reviews
• Asking other agencies to help you.
Closing a case
When we have completed our investigation, and either the nuisance has ceased or no further action is required, we will consider closing the case. We will write to confirm when we have closed a case and give you a contact number in case of further problems. We may ask for your opinion on how your case was handled, This helps us to continually improve the quality of our service.
Community Trigger for anti-social behaviour
Community Triggers are a way for victims of persistent anti-social behaviour to request a formal case review if they have made three separate reports about an issue in six months and are not satisfied with the response they have received.
The role of the Trigger is to review what action has been taken and determine whether further action is required. Action plans and timescales are discussed with the victim.
The Community Trigger is an important statutory safety-net for repeat victims of ASB and those who are most vulnerable. It does not replace contact the ASB team.