Anti-social behaviour

Next steps after anti-social behaviour is reported

Once ASB has been reported to us we will work with other organisations including the police and housing associations to prevent it and deal with its effects. 

Working in partnership

We belong to the local Community Safety Partnership.

This has been set up to focus on issues such as safety and secuirty, crime, vandalism and drug and alcohol abuse. 

We also work closely with the Street Wardens.

They help to prevent anti-social behaviour by working with people to improve safety in local neighbourhoods.

Providing support

We know that it may be difficult for you to report an incident and, where required, give evidence.

We will give you (and other witnesses) as much support and guidance as possible.

This may include:
•   giving you a point of contact within the ASB team
•    agreeing a realistic action plan
•    offering mediation, if appropriate
•    conducting regular case reviews
•    asking other agencies to help you.

Closing a case

When we have completed our investigation, and:

  • either the nuisance has stopped
  • or no further action is required

we will consider closing the case.

We will write to you to confirm when we have closed a case and give you a contact number in case of further problems.

We may ask for your opinion on how your case was handled.

This helps us to improve the quality of our service.

Community Trigger for anti-social behaviour

Community Triggers are a way for victims of persistent anti-social behaviour to request a formal case review.

You may be entitled to a multi-agency review of your case if:

  • you made three separate reports about an issue in six months
  • you are not satisfied with the response you received.

 

Contact the Anti-Social Behaviour Team

Telephone: 01707 357 000