Rent arrears policy

This policy applies to all tenants who have a Secure Tenancy, a Flexible Tenancy or a Non-Secure Tenancy with Welwyn Hatfield Borough Council.

Effective Date:

March 2025

Review Date:

March 2028

Author:

Income Team Leader and Income and Home Ownership Manager

Policy Owned by:

Income and Home Ownership

Statute:

Housing Act 1988

Housing Act 1985

Equality Act 2010

Data Protection Act 2018

Welfare Reform Act 2012

Pre-Court Action Protocol – Civic Procedure Rules

Debt Respite Scheme (Breathing Space) guidance Human Rights Act 1998

Human Rights Act 1998

1.1 This policy applies to all tenants who have a Secure Tenancy, Flexible Tenancy or Non Secure Tenancy with Welwyn Hatfield Borough Council.

1.2 This policy does not apply to leaseholders (including equity share properties)

1.3 Rent money owed to us by people who are no longer our tenants is dealt with in line with the Former Tenants Arrears policy.