Housing, homelessness and rough sleeping strategy

Aim 1: Proactively Prevent and Relieve Homelessness

Objective one - Implement legislative and policy framework:

  • Monitor national policy and legislative change and adapt our services in response.
  • Engage with Hertfordshire County Council (HCC) and MHCLG.
  • Provide appropriate training and advice for front-line staff.

Objective two - Increase efforts to reduce and react to Domestic Violence:

  • Work with Survivors Against Domestic Abuse (SADA) to improve knowledge and implement it in our services.
  • Establish support pathways and housing for those fleeing Domestic Abuse and work with HCC’s specialist Domestic Abuse service.
  • Maintain strong relationships with DV partners, including SADA, HCC, WelHat Women’s Refuge and Safer Places.

Objective three - Support service users to build resilience and self-sufficiency:

  • Collaborate with partners to implement tenancy sustainment and housing options workshops and advice sessions

Objective four - Develop Homelessness Prevention protocol 'eviction as last resort':

  • Work with registered social landlords and supported housing providers to explore alternatives before eviction process begins.
  • Involve prevention services and partners before any possession action starts.

Objective five - Uphold the Armed Forces Covenant:

  • Ensure housing officers and outreach services enquire about individual’s veteran status and provide specialised support.