Anti social behaviour policy

Categories of ASB

6.1 We categorise ASB based on the severity and the harm caused.  This is to ensure we prioritise the most serious behaviours and can act quickly to protect those in most need.  Below we give details of the types of behaviour that fall under these categories and our response times.

Case Severity

Examples

Response

High Risk (likely to be that defined as Personal ASB)

Threats of violence, actual violence, Hate Crime or ASB where the victim or perpetrator has high levels of vulnerability

Contact with the complainant will be attempted within 48 working hours

General ASB (likely to be that defined as Community ASB)

All forms of ASB not categorised as high risk or environmental

Contact with the complainant will be attempted within 5 working days

Environmental ASB

Issues such as littering, fly-tipping, dog fouling, graffiti (where no hate related element)

Contact with the complainant will be attempted within 10 working days