Anti social behaviour policy

Categories of ASB

**6.1** We categorise ASB based on the severity and the harm caused. This is to ensure we prioritise the most serious behaviours and can act quickly to protect those in most need. Below we give details of the types of behaviour that fall under these categories and our response times.
Case Severity	Examples	Response
High Risk (likely to be defined as personal ASB)	Threats of violence, actual violence, Hate Crime or ASB where the victim or perpetrator has high levels of vulnerability.	Contact with the complainant will be attempted within 24 working hours.
General ASB (likely to be defined as Community ASB)	All forms of ASB not categorised as high risk or environmental.	Contact with the complainant will be attempted within 5 working days.
Environmental ASB	Issues such as littering, fly-tipping, dog fouling, graffiti (where no hate related element), noise disturbance.	Contact with the complainant will be attempted within 5 working days.