Street care and cleaning

Abandoned shopping trolleys

If you come across an abandoned shopping trolley/s, please report it to Trolleywise.

Trolleywise is a retrieval service that operates on behalf of most big supermarkets in the borough, including:

  • Tesco
  • Sainsburys
  • Morrisons
  • Lidl
  • B&Q
  • Iceland
  • M&S
  • Home Bargains
  • Aldi (Hatfield only)

You can download the Trolleywise app for iPhone or android or call them on 0800 316 1241.

If you come across a trolley from Aldi in Welwyn Garden City, please call 0800 042 0800.

If you come across a trolley from Asda, please email

If you come across a trolley from Waitrose, please call 01707 373400.

Report an abandoned shopping trolley

We need to know:

  • the location of the trolley
  • the retailer that the trolley belongs to

Start now