If you decide to sublet your property please do not forget to inform us of your decision.

It is important that our Income and Home Ownership team are informed if you decide to sublet your property. The information supplied will help us run our services and ensure that the occupation of your property conforms to current health and safety requirements.



The terms of your lease do restrict you to one sub lessee. Subletting causes no problem with your buildings insurance as long as you keep us informed of your contact details and advise us of any changes to the situation. However, there will be no accidental damage cover while your property is sublet and you should read the conditions of insurance. We are able to offer additional cover for this element of insurance should you require it and further details can be obtained from the Leasehold Services team.



Please remember that, in normal circumstances, we will always communicate with the leaseholder of the property. Our agreement is with you and we cannot deal with your tenants or with any managing agents you may appoint.

If you move abroad we will need a local contact in case of problems with your property, but all the relevant correspondence will still be addressed to you at your overseas address.

As the leaseholder, it is your responsibility to ensure that your tenant is aware of all the rights and obligations contained in your lease and of the local services available. Please also ensure that your tenant has keys and fobs for the door entry system where appropriate. Replacements are available from your neighbourhood housing office. If you require additional copies there may be a charge for this service.


Partnership Accreditation for Landlords (PAL) Scheme

PAL is a free and voluntary landlord and property accreditation scheme that aims to improve the standard of privately rented accommodation in Welwyn Hatfield.

PAL recognises landlords and agents that meet the legal obligations associated with letting properties in the UK. Interested landlords and agents apply to the PAL team, complete an application process and sign up to a Code of Practice which commits them to meeting their legal requirements and treating tenants fairly.

Landlords and agents then undergo relevant checks and those that meet all the scheme requirements then receive the appropriate accreditation - accredited landlord or accredited partner (for letting agents). Landlords that go above and beyond their legal requirements can become gold standard accredited landlords.

For further information about becoming an accredited landlord, visit the dedicated PAL website.