Dealing with noise problems

Statutory Noise Nuisance is noise that significantly interferes with the enjoyment of your home. It has to be unreasonable and persistent, but there is no set level.

Statutory noise complaints include:

• loud TVs and stereos
• pubs and clubs
• construction and demolition work
• noisy animals
• car and house alarms
• noisy neighbours
• open air events
• places of worship
• Industrial noise from a business
   

Reporting a noise complaint

During office hours, please call the Environmental Health team on 01707 357 242 or email e.health@welhat.gov.uk.

Outside of office hours, please call 0800 111 4484.

You will be connected to the council's out of hours contact centre and your details will be passed on to an Environmental Health Officer, who will visit with a Street Warden. 

We need to witness the noise as it affects you and your family, so an Officer will contact you and a visit will be made to your property.

Alternatively, call 101 (the non-emergency police call centre) and they will pass the call onto us.

We are unable to deal with:

• Road, air and rail traffic
• Noise caused by normal living
• Noise caused by lack of sound insulation in a property.
• People in the street.