It may take up to 2 working days to review and approve your visitor application when you do this for the first time.

Once the visitor voucher application has been approved, an email will be sent to your registered address confirming that your voucher is ready to be used (or paid for if this hasn't been completed).

Visitor vouchers are priced at £10.40 per 20 day vouchers (52p per voucher)

Please view the user guides on this page for further assistance.


Displaying vouchers in the vehicle

If you have registered a visitor voucher using your online account you will not need to display anything inside your vehicle.  All of the visitor details are shown on our Enforcement Officer's handheld devices.

Paper vouchers will still need to be displayed clearly in visiting vehicles that haven't been registered using the online account.


Professional carers

Doctors and health visitors may apply for a Doctor/Health Visitor permit. This is purchased by the practice or care company, and allows them to park within all the resident permit zones in Welwyn/Hatfield whilst they carry out community care visits in someone's home. This should be applied for by the company or the carer and can be done via our permit portal. 


Trade's persons

Residents should use visitor vouchers (either the existing paper vouchers or the online registration) for visiting trade vehicles in a permit zone.