Former tenant arrears policy

Document information

Related Documents


Document Name
Connected Policies:
  • Equality and Diversity Policy
  • Complaints Policy
  • Rent Arrears Policy
Forms and Letters:
  • Income and Expenditure Sheet
  • Agreement to Pay form 
  • Write off/on form 
  • insufficient funds form
  •  FTA recovery 1 letter
  • FTA recovery 2 letter
  • FTA NOK 1 letter
  • FTA NOK 2 letter
  • FTA residential care 1 letter
  • FTA residential care 2 letter
  • FTA Before Court action letter
  • FTA DCA recovery letter
  • Missing Re-Payment Arrangement letter
  • FTA in credit 1 letter
  • FTA in credit 2 letter
Leaflets: N/A
Other:
  • Debt Respite Scheme (Breathing Space) guidance
  • Council's Financial Regulation

Version history


Version no. 1 Date effective January 2019
Full / Partial review? New Policy
Brief summary of changes: New Policy
Staff consultation (teams):
  • Housing and Communities
  • Incomes and Home Ownership
Resident consultation: Tenants Panel
Approved By Cabinet / Council: January 2019
Author: Simon Kiff - Income and Home Ownership Manager
Version no. 2 Date effective July 2021
Full / Partial review? Partial Review
Brief summary of changes: Alignment of write-off approvals to councils Financial Regulations and adoption of the new 'Breathing Space' guidance.
Staff consultation (teams):
  • Housing and Communities
  • Incomes and Home Ownership
Resident consultation: n/a
Approved By Cabinet / Council: July 2021
Author: Simon Kiff - Income and Home Ownership Manager